The Application of technological information according to the improving of the professional Tourism guide
Keywords:
Information Technology, - Improving Professional PerformanceAbstract
Information technology applications represent a fundamental challenge to the future of the tourist guidance profession. From this standpoint, the study aims to identify the most important applications of information technology in digital tourist guidance, and to explore the opinions of tourist guides about the skills, applications and challenges of digital tourist guidance. The study relied on the descriptive analytical approach and the survey approach in applying the electronic questionnaire to a random sample of tourist guides in the city of Karbala, the size of which was (59 individuals). The study concluded that there is a statistically significant relationship between tourist guidance performance skills and digital tourist guidance applications, and the presence of a statistically significant impact of digital tourist guidance applications on the challenges of tourist guidance, and the presence of statistically significant differences between the opinions of tourist guides about digital tourist guidance applications. The study recommended developing the performance of tourist guides to keep pace with modern technological developments in the field of tourist guidance by providing training courses and financial allocations.
References
Aboelmagd, A. (2023). Emerging Technology Trends in Tour Guiding: Virtual and Distance Tour
Guiding. Research Journal of the Faculty of Tourism and Hotels Mansoura University, No.13,
pp:341-370.Alrawadieh, Z; Cetin, G; Dincer, M.Z; and Dincer, I.F. (2020). The impact of emotional
dissonance on quality of work life and life satisfaction of tour guides. The Service Industries
Journal, Vol.40, No.1-2, pp:50–64.
- Bayram, E.G; Kumar, J. and Sharma, A. (2023). Smart Technologies and Tour Guides Beyond
COVID-19. Published under exclusive licence by Emerald Publishing Limited, doi:10.1108/978-
-80382-021-720231017, pp:241–250.
- Benckendorff, P.J; Xiang, Z; and Sheldon, P.J. (2019). Tourism Information Technology. Bell &
Bain Ltd, Glasgow, UK.
- Bogicevic, V; Bujisic, M; Bilgihan, A; Yang, W; and Cobanoglu, C. (2017). The impact of travelerfocused airport technology on traveler satisfaction. Technological Forecasting and Social
Change, Vol.123, pp:351-361.
- Bourret, C; Da-Re, C; Juillière, D; and Fraoua, K. (2022). Integrating New Technologies in
Human- Driven Professions: The Impact of Digital Transformation for Tourist Guides.
International Journal On Advances in Intelligent Systems, Vol.15, No. 3-4, pp:92-102.
- Buhalis, D. (2019). Technology in tourism-from information communication technologies to ETourism and smart tourism towards ambient intelligence tourism. Tourism Review.
- Carjaval, D. (2017). Let a Robot Be Your Museum Tour Guide. Retrieved from
https://www.nytimes.com/2017/03/14/arts/design/museums-experiment-with-robots-asguides.html (08.01.2024).
- Carvalho, I. (2021). Portuguese Tourist Guides and the Digital Age. International Journal of Tour
Guiding Research, Vol.2, No.1, pp:46-62.
- Cheverst, K; Davies, N; Mitchell, K. and Friday, A. (2000). Developing a Context-aware
Electronic Tourist Guide: Some Issues and Experience, In Proc. Of the 6th Int. Conf. on Mobile
Computing and Networking, ACM, pp. 20-31.
- Colakoglu, O. E; Epik, F; and Efendi, E. (2010). Tour Management and Tourist Guidance, Detay
Press, Ankara.
- Costin, H., and Eslava, A. (2021). Emerging Technology Trends in Hospitality and Tourism. In
C. Cobanoglu, S. Dogan, K. Berezina, & G. Collins. (Eds.) Hospitality & Tourism Information
Technology, USF M3 Publishing, pp:1–24.
- Desai, P.R; Desai, P.N; Ajmera, K.D; and Mehta, K. (2014). A review paper on oculus rift-a
virtual. Int. Jour. Eng. Trends Technol. Vol.13, No.4, pp.175–179.
- Economou, M., and Meintani, E. (2011). Promising beginnings? Evaluating museum mobile
phone apps. Emerging Experiences, pp:1–20.
- Farrag, H. (2021). Augmented Reality in Tourist Guidance. Annals of The faculty of Atrs, Ain
Shams University, Vol.49, No.2, pp:389-405.
- Harpe, D. M. and Sevenhuysen, K. (2019). The experience of the tourist in a technologicallydriven age: A continuum between the tourist guide and technology. Journal of Tourismology,
Vol.4, No.2, pp:129-142.
- Harpe, D. M. and Sevenhuysen, K. (2020). New Technologies in the Field of Tourist Guiding:
Threat or Tool?. Journal of Tourismology, Vol.6, No.1, pp:13-33.
- Hefner, H. (2021). Moving Image Archive: Morton Heilig, The Father of Virtual Reality,
Retrieved from https://www.uschefnerarchive.com/mortonheilig/. (08.01.2024).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Lec. Dr. Mahdi Mohammed Mahdi

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- NonCommercial — You may not use the material for commercial purposes .
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits