Unheard Voices of Customers Toward Services and Practices of Eastern Samar Electric Cooperative (Esamelco)

Authors

  • Jericho D. Ecija Master Teacher 1 Salcedo Vocational High School Eastern Samar Division
  • John Austin Mendoza Teacher 1 General Emilio Aguinaldo National High School City Division of Cavite

Keywords:

CASR, phenomenological, Thematic, continual

Abstract

This phenomenological study was the enhancement of a certain scheme related to the CASR Thematic Way for continual improvisation on such experiences in Eastern Samar Electric Cooperative (SAMELCO) services, which can be an avenue to sustain great effort and, in some way, or another improve recognized practices. This paper could also require some future related research studies which can involve quantitative or mixed method or research when it comes of the services rendering by the electrical companies

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Appendices

Interview Guides:

What are your comments as to the services and practices of ESAMELCO?

In your assessment, can you cite instances that the services are effective?

What are the solutions used by the ESAMELCO in case of emergencies in the company and other work – related problems?

As a consumer, what are the recommended innovations for enhancing the performance of ESAMELCO?

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Published

2021-11-19

How to Cite

Jericho D. Ecija, & John Austin Mendoza. (2021). Unheard Voices of Customers Toward Services and Practices of Eastern Samar Electric Cooperative (Esamelco). Czech Journal of Multidisciplinary Innovations, 1, 60–77. Retrieved from https://peerianjournal.com/index.php/czjmi/article/view/7

Issue

Vol. 1 (2021): CZJMI

Section

Articles

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