CRM Tizimining Afzalliklari
Keywords:
CRM, client, privilege, paymentAbstract
CRM is such a tool that allows you to store contact information with customers or partners, identify sales opportunities, identify service problems, and manage marketing campaigns. When the program starts, all contacts and contact information, inter-interview, agreements, sales efficiency and its results are located in the same center, and the ability to quickly and easily find and use information about any interactions with customers will be possible.
References
Agapov O., Spiridonov D. Basic principles of CRM. - M.: Izdatelstvo Graf, 2010. 2. Greenberg P. CRM at the Speed of Light: Attracting and Retaining Customers in Real Time over the Internet. The level of preparation of readers: average. - St. Petersburg: Symbol Publishing House, 2007. - 400 p. 3. Alexander H., Kracklauer D., Quinn M., Dirk S. Collaborative customer relationship management. Taking CRM to the next level // Springer-Verlag Berlin. Heidelberg. 2004. P. 100-250 4. Website https://salesap.ru/blog/preimushestva-crm-sistemy/
