The role of servant leadership in reducing organizational silence through knowledge sharing
Main Article Content
Abstract
The study aims to identify the role of servant leadership behaviors represented by its dimensions (altruism, wisdom, persuasion style, emotional containment, organizational supervision) in reducing organizational silence represented by its dimensions (submissive silence, defensive self-protection, social loyalty) through knowledge sharing represented by its dimensions. (Organizational trust, organizational culture). The descriptive analytical approach was adopted, and this study was conducted at the University of Babylon. A sample of (130) individuals from the university's employees who represented senior, middle, and lower management was selected. Data was collected via a questionnaire form based on international standards. A set of hypotheses were tested. The study used a number of statistical methods and applied programs (SPSS V. 22) and (AMOS VER.20) necessary to analyze and process data. The study reached a set of conclusions and recommendations, the most important of which was a significant effect found between servant leadership behaviors and knowledge sharing to reduce Organizational silence. The most prominent recommendations were working to enhance the behaviors of servant leadership because of their positive impact on organizational work as a whole, and supporting knowledge sharing enables servant leadership to develop their cognitive ideas and become able to face the challenges facing organizational work at all levels of the university
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Al-Jarbou, Raghad bint Abdullah, Al-Shenaifi, & Naglaa Ibrahim. (2023). The role of servant
leadership in the organizational behavior of employees in non-profit organizations, an
applied study on charitable organizations in the Riyadh and Qassim regions of the Kingdom
of Saudi Arabia. Arab Journal of Management 1-19..2. D. Muhammad Mohieddin Naji Al-Kumaim. (2022). The effect of knowledge sharing on the
efficiency of academic performance, a case study at the University of Sheba Province.
Scientific Journal - University of Sheba Province, 4(2).
Abdul Latif, A. A. a. M., & Imad Abdel Latif Mahmoud. (2021). The role of knowledge sharing
in achieving competitive advantage (a field study at Sohag University). College of Education
Journal, 18(107), 626-714..
Abdel Naeem, E. M. M., & Iman Mahmoud Muhammad. (2023). A proposed perception of
the role of knowledge sharing in enhancing organizational loyalty among faculty members at
Aswan University. Journal of Educational and Social Studies, 29 (2), 29-144..
Waseem Abdel Ghaffar A, Alaa El-Din Khalil A, & Ashraf Mohamed Misham Sh. (2022). The
effect of servant leadership behavior on the quality of work life among employees of the
Palestinian Ministry of Interior and National Security in the Gaza Strip. IUG Journal of
Economics & Business, 30(3).
Jamil, P. M., & Habib, D. M. (2023). Analyzing the reality of the ethical climate and its role
in reducing organizational silence: An analytical study of the opinions of heads of scientific
departments in a sample of private university colleges in the city of Erbil/Kurdistan RegionIraq. 7(1), 234-256.
Abdullah Muhammad Al-Raithi, & Abdullah Muhammad Al-Raithi. (2021). Reasons for
employees' tendency toward organizational silence behavior. Studies in Higher Education,
(19), 165-192.
Al-Banawi, M. M. A., & Maha Muhammad Al-Banawi. (2017). The relationship between
organizational silence and job burnout. Trade and Finance, 37(1), 1-49.
Dalal Al-Khader, and Rabeh Khouni. (9/30/2021) The impact of knowledge sharing on the
efficiency of higher education professors: A field study in the Faculty of Economic,
Commercial and Management Sciences at the University of Batna, 1, Journal of Economic
and Administrative Research, 15 (2), pages 116-136.
D. Abdul Salam Ahmed Hussein Al-Arousi. (2019). The Prophetic Practice of Servant
Leadership (Qualitative Study): Dr. Abdul Salam Ahmed Hussein Al-Arousi. Journal of the
Arabian Peninsula Center for Educational and Humanitarian Research, 1(1), 1-21.
Abdul Rahman Suleiman Al-Shalash. (2022). The reality of organizational silence among
leaders of government primary schools for boys in the city of Buraidah from the point of view
of educational supervisors and teachers. Journal of Educational and Psychological Sciences,
(47), 1-28.
Sayed, A. a. M., & Abdel Nasser Muhammad. (2018). Analysis of the problem of
organizational silence (manifestations, causes, and results) in government institutions - a
field study applied in Cairo and Giza governorates. Scientific Journal of Business Research
and Studies, 32(2), 611-676.
Abu Al-Ghanem, Ola Adel Sharif. (2020.) Servant leadership practiced by public secondary
school principals in Madaba Governorate and its relationship to the prevailing organizational
climate in their schools from the point of view of teachers and assistant principals (Master’s).
Middle East University. College of Educational Sciences, Jordan.